Terms & Conditions

Terms & Conditions

Effective Date: July 11, 2026
Last Updated: July 11, 2026

Welcome to Family Fashion BD ("Family Fashion BD", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, https://familyfashionbd.com/ ("Website"), and all products and services offered through it.

By accessing, browsing, registering an account, or placing an order on our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Eligibility

By using our Website, you confirm that:

  • You are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate, complete, and up to date.

2. User Account

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and current information.

  • Keep your login credentials confidential.

  • Be responsible for all activities conducted through your account.

  • Notify us immediately if you suspect unauthorized access to your account.

Family Fashion BD reserves the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful activities.

3. Products and Availability

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

  • Product images are for illustration purposes only and may vary slightly from the actual product.

  • Product availability is subject to stock.

  • We reserve the right to discontinue, modify, or replace products without prior notice.

4. Pricing

All prices displayed on the Website are shown in Bangladeshi Taka (BDT) unless otherwise stated.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered after an order has been placed, we reserve the right to:

  • Correct the price,

  • Contact you for confirmation, or

  • Cancel the order and issue a full refund if payment has already been received.

5. Orders

When you place an order:

  • You are making an offer to purchase the selected products.

  • Your order is subject to acceptance by Family Fashion BD.

  • We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, stock shortages, or incorrect product information.

An order confirmation email or message does not guarantee acceptance of your order.

6. Payment

We accept payment methods made available during checkout.

Payment must be successfully completed before order processing begins unless Cash on Delivery (COD) is offered for the selected order.

Family Fashion BD does not store your complete payment card details. Payments are securely processed by authorized payment service providers.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on:

  • Delivery location

  • Product availability

  • Courier operations

  • Weather conditions

  • Public holidays

  • Events beyond our reasonable control

Family Fashion BD is not responsible for delays caused by third-party courier services or circumstances outside our control.

8. Order Cancellation

Customers may request cancellation before an order has been processed or shipped.

Once an order has been dispatched, cancellation may no longer be possible.

Family Fashion BD reserves the right to cancel any order due to:

  • Product unavailability

  • Pricing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Legal or regulatory requirements

If we cancel a prepaid order, any eligible payment received will be refunded through the original payment method.

9. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy, available on our Website.

Products must meet the conditions described in that policy to qualify for a return, replacement, or refund.

10. Promotional Offers

From time to time, Family Fashion BD may offer:

  • Discounts

  • Coupon codes

  • Promotional campaigns

  • Special offers

Unless otherwise stated:

  • Promotions cannot be combined.

  • Promotions have limited validity.

  • Promotions may be modified or withdrawn without prior notice.

  • Promotional benefits have no cash value.

11. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos

  • Brand names

  • Product listings

  • Website design

  • Graphics

  • Images

  • Text

  • Icons

  • Software

  • Layout

  • Original content

is the property of Family Fashion BD or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission from Family Fashion BD.

12. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with Website functionality.

  • Use automated tools to scrape Website data without authorization.

  • Misrepresent your identity.

  • Engage in fraudulent transactions.

  • Infringe upon the rights of others.

Violation of these Terms may result in suspension or permanent termination of your access.

13. User Content

If you submit reviews, ratings, comments, or other content, you confirm that:

  • You own or have the right to submit the content.

  • Your content does not violate any law or third-party rights.

  • Your content is not defamatory, misleading, abusive, or unlawful.

Family Fashion BD reserves the right to edit, refuse, or remove user-submitted content at its discretion.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Family Fashion BD shall not be liable for:

  • Indirect or consequential damages,

  • Loss of profits,

  • Loss of business opportunities,

  • Data loss,

  • Service interruptions,

  • Delays beyond our reasonable control,

  • Third-party actions or failures.

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Disclaimer

The Website and its content are provided on an "as is" and "as available" basis.

While we strive to keep information accurate and current, we do not guarantee that:

  • The Website will always be available or uninterrupted.

  • All content will be free from errors.

  • The Website will be free from viruses or other harmful components.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Force Majeure

Family Fashion BD shall not be responsible for any delay or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Power failures

  • Internet outages

  • Government actions

  • Labor disputes

  • Epidemics or pandemics

  • Civil unrest

  • Transportation disruptions

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh.

19. Changes to These Terms

Family Fashion BD may update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the Website.

The "Last Updated" date at the top of this page will indicate the latest revision.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through the support options available on our Website.

Website: https://familyfashionbd.com/

21. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other policies published on the Website, constitute the entire agreement between you and Family Fashion BD regarding your use of the Website and supersede any prior understandings relating to the same subject matter.

For a complete, professional legal policy set, I also recommend creating:

  • Return & Refund Policy

  • Shipping & Delivery Policy

  • Cookie Policy

  • Warranty Policy (especially if you sell electronics or gadgets)

  • Cancellation Policy

  • FAQ

  • Disclaimer

  • Contact Us

  • About Us